What is the difference between a passenger booking and a freight booking?
Passengers and tourists are generally classed as those people travelling for pleasure or holiday destination. A freight booking must be made for any Commercial Vehicles designed for the purpose of carrying goods for hire and payment including other commercial practices or business.
Generally, if you pay road tax as a Commercial Vehicles, you will have to travel as FREIGHT. This includes Light Commercial Vehicles (LCV) – Vans with no side windows.
Ferry operators are clamping down on Commercial Vehicles travelling on passenger tickets. Some are even imposing a “spot fine” on some routes, forcing the vehicle to re-book on a freight booking. These "window rates" are usually very high in comparison to the bulk discounted rates we can offer you.
Freight tickets also have other added benefits including:
- Fixed prices throughout the year - they do not fluctuate with the seasons and peak holiday times.
- No charge to make amendments or cancellations.
- Access to freight lounges on board.
- Some routes will also include free meals and/or a berth in a cabin.
What are your Terms & Conditions
Our terms and conditions can be found here.
How long before the sailing do I need to be at the port?
Driver Accompanied vehicles
- Irish Sea routes - 1 hour before departure
- Dover routes - 1 hour before departure
- Spanish routes - 2 hours before departure
- Western Channel routes - 1 hour before departure
- North Sea routes - 1 hour before departure (except routes to Denmark, Norway and Sweden which is 3 hours before departure)
- Baltic routes - 2 hours before departure
- Mediterranean routes - 3 hours before departure
Unaccompanied vehicles
- Irish Sea routes - 1h 30m before departure
- Dover routes - 1 hour before departure
- Spanish routes - 2 hours before departure
- Western Channel routes - 1h 30m before departure
- North Sea routes - 1h 30m before departure (except routes to Denmark, Norway and Sweden which is 3 hours before departure)
- Baltic routes - 2 hours before departure
- Mediterranean routes - 3 hours before departure
For Private vehicles there is normally a requirement to be at the port at least 30 minutes before departure. This is usually stated at time of booking and reminders are also sent by the shipping companies.
What Is This Month's Fuel Surcharge?
Fuel Surcharge Adjustments and EU Emissions Trading System (ETS) Updates
In compliance with the IMO 2020 regulations, all shipping providers are required to adjust their fuel surcharges monthly based on current barrel prices. These surcharges may fluctuate each month and, in some cases, may be revised within the month.
Impact of EU Emissions Trading System (ETS) Amendments – Effective 1st January 2024:
As of 1st January 2024, amendments to the EU Emissions Trading System (ETS) will result in an additional surcharge for all shipments under the following circumstances:
- EU or EU Port Voyages: 100% of emissions from voyages within the EU or while ships are within EU ports.
- EU Departure/Arrival: 50% of emissions for voyages starting or ending outside of the EU, with the remaining emissions subject to the regulations of the country of departure/arrival.
- UK Domestic and EU Routes: The UK has announced the introduction of a similar surcharge on UK domestic routes and UK-EU routes, though specific dates for implementation have yet to be confirmed.
- 40% in 2024
- 70% in 2025
- 100% in 2026
2025
2024
2023
How can I download your app?
Our app can be found on the Play Store for Android and App Store for IOS devices.
